1614 ink cart issues

[Steven 54]

Have 1614, all cartridges (440) almost new (much fuller than ink level status says) but cyan is showing [C] ink end - I’ve tried reseating the cartridge, still does same. Dead in water until figure solution. Turned it off let it sit, turned back on same thing. What would cause that & how can I fix?

 

[Umca]

You have to check Ink End sensor in the carhridge holder. It will reset value on the smart card if it activated.

 

[Steven 54]

You have to check Ink End sensor in the carhridge holder. It will reset value on the smart card if it activated.

could you plz go a bit more in detail?

 

[Umca]

Try to look into the cartridge holder. You will see a switch with arm on right side. It is InkEnd sensor. Sometimes it can be damaged by a cartidge. Compare with other slots.
You can check the state in diagnostic menu or by electric measurement device.

 

[Solventinkjet]

Once a cartridge is flagged as near empty or empty, it will be permanently. So even if the sensor is bad, you won't know until you try to put either a new card on the cartridge or a new cartridge entirely. Definitely check the sensor for damage before putting in a new cartridge as it will just flag that one empty as well!

 

[henryp]

The Ink End Sensor is the part labelled E-13 on the attached screenshots

 

[Steven 54]

Once a cartridge is flagged as near empty or empty, it will be permanently. So even if the sensor is bad, you won't know until you try to put either a new card on the cartridge or a new cartridge entirely. Definitely check the sensor for damage before putting in a new cartridge as it will just flag that one empty as well!

worth it to try a new card? this thing is tickin me off to the point of wanting to roll it out into the street in the path of a speeding dump truck ... sometimes I really question my career/livelihood choice and right now is one of them sometimes ugh