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365s won't take expired inks?

C

ColoPrinthead

Guest
I replaced an ink cartridge this morning on our 365, and got an error of "defective cartridge"; I cleaned the contact and tried again with no luck, being down to my last replacement I pulled the one in use from our 360 for the 365, and the 360 took the "defective" one with no problem other than letting me know that it was an expired cartridge.

Seems lame to me HP won't you let you use an expired cartridge anymore on their new machines. My predecessor had a large stock of ink dating back to 2017.
 

greysquirrel

New Member
Im assuming that's why your predecessor is a predecessor...these printers sip ink...no reason to stock if you have a good relationship with a reseller...maybe there is a new firmware but I have never seen an hp not take an expired ink
 
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