God, I hate Ai! I just tried to import a corel file into CS4...
..I don't know if I have a file problem or if Ai simply doesn't take Corel files. Having a learning curve just for the sake of having a learning curve is really annoying.
AI is a great program to use. If you open it & draw... you would get great results... if all you do is draw somewhere else & get frustrated not knowing how to get other file formats open in AI, then you probably aren't using the program much, & aren't using it for it's intended purpose, to
create artwork... not that there's anything wrong with that, but I think you are hardly in a position to say the learning curve is there, just to have a learning curve... if you don't use a program much, especially the latest & greatest version of an extremely powerful industry standard graphics program... it will never be "intuitive" all the time for everyone... there WILL be a learning curve!
The good news is there really isn't that much to learn. Save the Corel as an .eps file & just open it!
My question is how'd you actually get to someone at Adobe with a clue?
VERY VERY frustrating company to call into, so how'd you make it so easy?
I may be a fan of the software, but I'm no fan of the call center either... what's the name of that Indian guy on the Simpsons? ...anyway he answers the phone
"What is your name & Adobe ID number" ...so, I tell him, & then he asks for a moment & then say
"How can I help you" ..so, since I have 2 ID#'s scrawled on the 10 year old Rolodex card I have (covered with old case numbers, product registration numbers & years worth of direct line phone numbers) I ask him if he brought up my record from the ID #, would that record be able to identify all my Adobe products associated with that ID?
So, Kwik-E Mart Apu ignors my question & repeats
"How can I help you"
I just asked you a question, you can help me by answering it!!
so,then he got the message
...then he didn't find the software I had my activation issues with, so we ran the other number & then he was able to see my CS4 design Premium suite, (which I need to move to a new computer) as well as my CS4 Illustrator, which I wanted to inquire about upgrading to another full creative suite...
I didn't bother asking if I could merge the 2 ID #'s because the language barrier was too great to consider that tangent... & I sure wasn't going to bother asking about Fondue's question at this point...
I remember once having to tell him "SLOW DOWN!, your English may be better than my Hindu.. but it sure ain't good enough to talk that fast!
...finally, for the upgrade question he transfered me to "sales" and whaddayaknow... John Smith answered the phone with perfect english, so of course I got myself a drink, settled into my chair & proceeded to pick his brain for every little thing I ever wanted to know about Adobe products!