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AI "An unkwown error has occured"

Discussion in 'Adobe' started by TheSellOut, Oct 19, 2009.

  1. TheSellOut

    TheSellOut Very Active Member

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    I am getting this error message as I am tring to save a file that I have been working on! :banghead:

    Any ideas why? It's likely to be a 200mb file but I have plenty of room on my hard drive?
     
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  2. zmatalucci

    zmatalucci Very Active Member

    no ideas, but try saving as another name
     
  3. TheSellOut

    TheSellOut Very Active Member

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    I have tried that! no luck!
     
  4. zmatalucci

    zmatalucci Very Active Member

    can you at least save it as an .eps so that all is not lost?
     
  5. The Vector Doctor

    The Vector Doctor Very Active Member

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    try to copy/paste portions into another new file. That could help rule out a problem shape/element
     
  6. TheSellOut

    TheSellOut Very Active Member

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    I just tried saving as an EPS and now I get this message "Can't save the illustration. There isn't enough memory"'. Which I don't get because I just had this CPU built 6 months ago and I haven't saved a single file on it, I have been saving everything to my external HD. But I still get this messege when tring to save to the CPUs empty HD?¿
     
  7. J Hill Designs

    J Hill Designs Major Contributor

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    prob talking about RAM not HD space...
     
  8. TheSellOut

    TheSellOut Very Active Member

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    Doc,

    When I try to copy I get "The operation cannot complete because there isn't enough memory (RAM) available"

    What the hell is going on?
     
  9. SignBurst PCs

    SignBurst PCs Very Active Member

    This is the most probable situation.

    What version are you using and what are the specs of your computer?
     
  10. TheSellOut

    TheSellOut Very Active Member

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    Adobe CS4

    XP SP3
    Intel Core 2 quad CPU
    3.00GHZ, 3.25 GB of RAM
     
  11. The Vector Doctor

    The Vector Doctor Very Active Member

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    Maybe you have left the computer on for so long, that there is not enough usable memory. Some programs do not release memory after continual usage. Try quitting all programs including background processes
     
  12. Adam Bennett

    Adam Bennett Member

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    I used to get that error with CS3 Illy whenever my Zune software was open. That was fixed with CS4 though
     
  13. TheSellOut

    TheSellOut Very Active Member

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    Thanks Doc! That worked...do you shut down your CPU daily?
     
  14. iSign

    iSign Major Contributor

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    gotta love a happy ending!!
     
  15. The Vector Doctor

    The Vector Doctor Very Active Member

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    No, every couple of days. Just depends on how hard you use the machine. For cpu/memory intensive work you may have to restart more frequently
     
  16. TheSellOut

    TheSellOut Very Active Member

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    OK, so that was a temporary fix...now I am right back to getting the same error messges!
     
  17. TheSellOut

    TheSellOut Very Active Member

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    I want to throw my keyboard through the fricking screen
     
  18. TheSellOut

    TheSellOut Very Active Member

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    So what does this mean...that the CPU I had built doesn't have the RAM neccesary for building large files?!?
     
  19. GB2

    GB2 Very Active Member

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    Shoulda' got a Signburst......
     
  20. SignBurst PCs

    SignBurst PCs Very Active Member

    It may be the software. Illustrator does have it's limits, but it is more likely that the computer system is running out of resources. It is not only running out of RAM, but also hard drive space. Your CPU (processor) is more than adequate.

    We don't see this particular error often on our systems, but then it has happened. Usually the files are much larger than what you are dealing with though.
     
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