AI "An unkwown error has occured"

[TheSellOut]

I am getting this error message as I am tring to save a file that I have been working on!

Any ideas why? It's likely to be a 200mb file but I have plenty of room on my hard drive?

 

[zmatalucci]

no ideas, but try saving as another name

 

[TheSellOut]

I have tried that! no luck!

 

[zmatalucci]

can you at least save it as an .eps so that all is not lost?

 

[The Vector Doctor]

try to copy/paste portions into another new file. That could help rule out a problem shape/element

 

[TheSellOut]

I just tried saving as an EPS and now I get this message "Can't save the illustration. There isn't enough memory"'. Which I don't get because I just had this CPU built 6 months ago and I haven't saved a single file on it, I have been saving everything to my external HD. But I still get this messege when tring to save to the CPUs empty HD?¿

 

[J Hill Designs]

prob talking about RAM not HD space...

 

[TheSellOut]

Doc,

When I try to copy I get "The operation cannot complete because there isn't enough memory (RAM) available"

What the hell is going on?

 

[SignBurst PCs]

prob talking about RAM not HD space...

This is the most probable situation.

What version are you using and what are the specs of your computer?

 

[TheSellOut]

Adobe CS4

XP SP3
Intel Core 2 quad CPU
3.00GHZ, 3.25 GB of RAM

 

[The Vector Doctor]

Maybe you have left the computer on for so long, that there is not enough usable memory. Some programs do not release memory after continual usage. Try quitting all programs including background processes

 

[Adam Bennett]

I used to get that error with CS3 Illy whenever my Zune software was open. That was fixed with CS4 though

 

[TheSellOut]

Thanks Doc! That worked...do you shut down your CPU daily?

 

[iSign]

gotta love a happy ending!!

 

[The Vector Doctor]

Thanks Doc! That worked...do you shut down your CPU daily?

No, every couple of days. Just depends on how hard you use the machine. For cpu/memory intensive work you may have to restart more frequently

 

[TheSellOut]

OK, so that was a temporary fix...now I am right back to getting the same error messges!

 

[TheSellOut]

I want to throw my keyboard through the fricking screen

 

[TheSellOut]

So what does this mean...that the CPU I had built doesn't have the RAM neccesary for building large files?!?

 

[GB2]

Shoulda' got a Signburst......

 

[SignBurst PCs]

So what does this mean...that the CPU I had built doesn't have the RAM neccesary for building large files?!?

It may be the software. Illustrator does have it's limits, but it is more likely that the computer system is running out of resources. It is not only running out of RAM, but also hard drive space. Your CPU (processor) is more than adequate.

We don't see this particular error often on our systems, but then it has happened. Usually the files are much larger than what you are dealing with though.