b2signs

[Geneva Olson]

I've been using b2signs for a few years now. They are great for acrylics and canvas signs. But sublimation on polyester is a big fail. I put in a claim for this last item and they denied it. The color is off even though I used the color they recommended. They claim that it is not "off enough" to warrant a reprint. I looked back in my history and I have created a claim on 1/3 of my sublimated projects all for color issues. One piece of material had black ink drops down the middle of it. It was completely white.

I will use them for acrylics and canvas but I won't be using them for sublimation projects. Just wanted to give you guys a heads up.

 

[ozpall]

i use them all the time with no issues so far.

 

[cmoist]

Just placed my first order with them today for feather flag banners. Hoping we don't have problems...

 

[Rmurray321]

I use a company called allforsigns.com. They’re a small crew with exquisite work.

 

[Johnny Best]

Kind of being a Karen bashing b2signs.

 

[Boudica]

Just placed my first order with them today for feather flag banners. Hoping we don't have problems...

We've been ordering flags and a lot of other dye sub products from B2 for years. No issues in printing... Once had an issue with a poorly sewn hem, but they fixed and sent another one.

 

[songprinting]

We've used them for years now. Don't often have issues. Good pricing, good turnaround. Usually use them for banners, and rigid signs etc.

 

[weyandsign]

What are you using to determine how far off the color is? If it's close enough most of the time the customer will never notice or care. Unless they whip out a spectrophotometer or something.

 

[Boudica]

I looked back in my history and I have created a claim on 1/3 of my sublimated projects all for color issues.

I wonder if this is why your latest claim was denied?

The black ink drops on the white background is unacceptable though - that's not the one they denied is it?

 

[Geneva Olson]

I wonder if this is why your latest claim was denied?

The black ink drops on the white background is unacceptable though - that's not the one they denied is it?

No. They denied one that printed navy blue instead of black.
They claimed to deny it because of the time frame (2 months). HOWEVER, the one with the black ink drops on it was 3 months old. and it was pretty obvious.
When she told me it was due to the time frame. I asked her what the return policy was and she said they didn't have one.

 

[Geneva Olson]

What are you using to determine how far off the color is? If it's close enough most of the time the customer will never notice or care. Unless they whip out a spectrophotometer or something.

the customer is the one who brought it back telling me it was navy. We put it up next to something black and it was navy. The color code was the color code that b2signs recommended. (cmyk 60 4040 100)

 

[Geneva Olson]

Kind of being a Karen bashing b2signs.

Oh, I thought I was just giving you guys a heads up of the problems I've had with them.

 

[weyandsign]

the customer is the one who brought it back telling me it was navy. We put it up next to something black and it was navy. The color code was the color code that b2signs recommended. (cmyk 60 4040 100)

Tell them i said 0 0 0 100 is Black. And that's a fact.

 

[LarryB]

the customer is the one who brought it back telling me it was navy. We put it up next to something black and it was navy. The color code was the color code that b2signs recommended. (cmyk 60 4040 100)

I ordered a bunch of back drops with black backgrounds and they also came out like yours. You can not get a rich black with sublimation.

 

[Johnny Best]

Oh, I thought I was just giving you guys a heads up of the problems I've had with them.

I am sure you can give them bad reviews through another outlet. Bad mouthing someone's business and livelyhood is kind of rude in my estimation.

 

[Geneva Olson]

I am sure you can give them bad reviews through another outlet. Bad mouthing someone's business and livelyhood is kind of rude in my estimation.

I simply stated that I have noticed a higher return rate with their sublimated polyster fabric prints. I will continue to use them for their acrylics. I only wanted to give everyone a heads up to be aware that their sublimated products seem to have a higher return rate than their other items.

 

[Johnny Best]

Well, thank you for giving us a heads up on your problems.

 

[Geneva Olson]

Tell them i said 0 0 0 100 is Black. And that's a fact.

lol. that was one of my first lessons learned with them. That table cover was GRAY. I had to eat that one.

 

[Geneva Olson]

Well, thank you for giving us a heads up on your problems.

forgive me for not posting content you agree with. i thought i was being courteous.

 

[Black Star]

forgive me for not posting content you agree with. i thought i was being courteous.

You are being extremely courteous. I appreciate you bringing this up and I will be watching my items a little closer.