FireSprint.com
Trade Only Screen & Digital Sign Printing
We have two persistent errors with all 3 of our Colorado M series printers. We have not gotten a solution out of Canon for these whatsoever. They send techs out weekly with no resolution.
Curious if any of you have found a workaround that run these?
1.) Error 11526.
As you can see, my production team emails alot about these errors causing ~30 minute slowdowns to production. It ruins the current print, and causes us to do a hard restart.
2.) Drop shadows converting to Magenta on certain gloss prints:
We see this from time to time. The typical solution is to fully rasterize the image. The challenge is, like many of us, we get artwork from all over. The magenta drop shadow doesn't appear in any digital file, just when printed. We typically can resolve the issue by fully rasterizing the image first. This is a resource intensive step. We have spoke to Canon, Adobe, and Onyx about this and they all blame each other of course.
Curious if any of you have found a workaround that run these?
1.) Error 11526.
As you can see, my production team emails alot about these errors causing ~30 minute slowdowns to production. It ruins the current print, and causes us to do a hard restart.
2.) Drop shadows converting to Magenta on certain gloss prints:
We see this from time to time. The typical solution is to fully rasterize the image. The challenge is, like many of us, we get artwork from all over. The magenta drop shadow doesn't appear in any digital file, just when printed. We typically can resolve the issue by fully rasterizing the image first. This is a resource intensive step. We have spoke to Canon, Adobe, and Onyx about this and they all blame each other of course.
