Hello,
We have a CET Xpress 1000Q UV printer and we initially thought our print heads were clogged from just regular use. We replaced the heads for both cyan and magenta (4 brand new Ricoh Gen4 heads) including the ink tubes and secondary filters on the carriage. First three weeks it ran like a dream but all of a sudden without changing the way we operate, the heads were completely clogged again! This was close to $4000 USD that we just wasted on the heads. CET ran out of suggestions to resolve this issue so we are left out to hang dry. I'm wondering if anyone has had similar issues with this printer and/or CET-branded cyan and magenta uv cured ink. Any help would be deeply appreciated!
We have a CET Xpress 1000Q UV printer and we initially thought our print heads were clogged from just regular use. We replaced the heads for both cyan and magenta (4 brand new Ricoh Gen4 heads) including the ink tubes and secondary filters on the carriage. First three weeks it ran like a dream but all of a sudden without changing the way we operate, the heads were completely clogged again! This was close to $4000 USD that we just wasted on the heads. CET ran out of suggestions to resolve this issue so we are left out to hang dry. I'm wondering if anyone has had similar issues with this printer and/or CET-branded cyan and magenta uv cured ink. Any help would be deeply appreciated!