synergy_jim
New Member
So, I found out my heads were dropping due to the install techs not setting up the auto mist / purge function on the printer.
Basically, the heads were sitting all night and never purging so the ink was getting built up in the heads.
Tech support confirmed this when I called, and we were never trained on this.
I have a few questions.
1) at what spray interval, and how many times should I have it set up for? Does the software run this cleaning at a specific timed interval like once an hour or what?
2) in the CET control panel, there is a check box over the intervals that says close... does this shut the function off when we are using the printer? so I would leave it check so it runs over night and the weekend?
Basically, the heads were sitting all night and never purging so the ink was getting built up in the heads.
Tech support confirmed this when I called, and we were never trained on this.
I have a few questions.
1) at what spray interval, and how many times should I have it set up for? Does the software run this cleaning at a specific timed interval like once an hour or what?
2) in the CET control panel, there is a check box over the intervals that says close... does this shut the function off when we are using the printer? so I would leave it check so it runs over night and the weekend?