Adelgander
New Member
Hi all,
I'm pretty sure this is where I should post this. Here goes:
First off I am using Flexisign pro 8.1 v1. This is the program we use to print and plot.
We have been having a number of issues with our printer and plotter, mainly separately.. But some 'communication' between the two seems to be going wrong.
The first issue I am having is with the printer, as it does not seem to be printing black ink from the black cartridge. This seems to be causing my registration marks to either not print at all, or to print in small dashed lines that my plotter cannot detect. Someone I've talked to suggested physically switching the black head with one of the others and doing a test. As it is, the test draw doesn't print the black portion. We tried the syringe to pull the black through, which gave us less than quality *and* temporary results. Upon trying the same thing again, no go. I have no idea what to do. We've done all the maintenance functions, washed heads, cleaned wiper, pulled the back panel off and made sure the ink wasn't plugged behind the pump. I'm no expert, but I feel like I might be slowly getting there.
As for the plotter, what we have been doing since the reg marks don't print, is printing a small green dot on the 4 outside corners of the composition and making the marks by hand with a ruler before laminating. The machine does detect the marks, and begins to plot my outlines for printed media, but it is off. It is high on the page by about 3/8" and left by about 1/8" if I am facing the machine (the same every time, it can't be a coincidence as a result of hand marking... but maybe it can?). We have always had this issue, though not as bad since no reg marks can print.
I've looked all through the operation manuals, and in the help topics for flexi, but I'm lost. I've been hand cutting everything that needs a halo border. Going crazy. Any and all comments/ suggestions are welcome and greatly appreciated.
I'm pretty sure this is where I should post this. Here goes:
First off I am using Flexisign pro 8.1 v1. This is the program we use to print and plot.
We have been having a number of issues with our printer and plotter, mainly separately.. But some 'communication' between the two seems to be going wrong.
The first issue I am having is with the printer, as it does not seem to be printing black ink from the black cartridge. This seems to be causing my registration marks to either not print at all, or to print in small dashed lines that my plotter cannot detect. Someone I've talked to suggested physically switching the black head with one of the others and doing a test. As it is, the test draw doesn't print the black portion. We tried the syringe to pull the black through, which gave us less than quality *and* temporary results. Upon trying the same thing again, no go. I have no idea what to do. We've done all the maintenance functions, washed heads, cleaned wiper, pulled the back panel off and made sure the ink wasn't plugged behind the pump. I'm no expert, but I feel like I might be slowly getting there.
As for the plotter, what we have been doing since the reg marks don't print, is printing a small green dot on the 4 outside corners of the composition and making the marks by hand with a ruler before laminating. The machine does detect the marks, and begins to plot my outlines for printed media, but it is off. It is high on the page by about 3/8" and left by about 1/8" if I am facing the machine (the same every time, it can't be a coincidence as a result of hand marking... but maybe it can?). We have always had this issue, though not as bad since no reg marks can print.
I've looked all through the operation manuals, and in the help topics for flexi, but I'm lost. I've been hand cutting everything that needs a halo border. Going crazy. Any and all comments/ suggestions are welcome and greatly appreciated.
