I came from a dodge - It got to 170,000 KM without needing anything except scheduled maintenance done on it, so I loved it!
Then we got a F150... probably 6 months ago? Because someone crashed into the dodge. I do like the F150 better, more room in the back... It's a bit of a shorter box, but all that means is I cant bring 10 FT panels into the shop... everything else fits good.
One morning I was driving into work... and the check engine light came on. I checked my phone, it was actually pretty nice that it told me exactly what was wrong... Engine overheat. I thought that was weird since I started it 1 minute ago and it was -5 degrees outside... popped open the hood... it was cool to the touch. So I kept driving into work... and I guess it has a new protection mode to make sure you dont keep driving it while its overheating... it shook violently if you went over 30 KM/h. We called and got it towed in... the dealer was nice, but they couldnt figure out why it was overheating for 2 days.
Then they called...said after checking everything out, they found out there is a service bulletin and its a common issue in the 2019s. Theres a wire harness that overheats and shorts and causes the issue. They said they need to remove the motor to get to it... and it's a 2 man, 6 hour job, and they were booked up for a week and a half and couldnt get to it... So they disabled the error and sensor and said I could drive it fine, and they scheduled a date in 2 weeks to fix it.
As always, it worked great.... until I was scheduled to do a night install, drive to 15 stores to install a campaign - My first stop was a city 2 hours away.... Can you guess where I was when it broke down again?
I had to argue with the ford roadside assistance that It needs to be towed back to my city where the original ford dealer diagnosed it... took a bit of hassle but they did it. I then demanded a courtesy vehicle.... which is good because it took them 2 more weeks to fix it. They tried to repair the wire harness like the service bulletin says, but they said it still threw an error... So they had to order a new one.
I'm hoping its fixed for good... and its not going to short out on me again. Thats the only issue I've had... I understand **** happens, so I'm not holding it against them. We've had installs fail and had to go back to fix it..so something like this, while inconvenient... it happens. We've had it for 6 months, well.. 5 if you dont count the time its been in the shop
Still dont regret the purchase, hopefully that was the only gremlin in it and it lasts us another 150,000 km before anything breaks.
Issue aside, love the truck though - my courtesy vehicle was a ford fusion too... That was a kind of cool vehicle. Not a tesla, but still nice!