Had a customer 2 years ago. He wanted to change his lexan face. Long story short, proofs were done, he is happy, sign was made & installed. Called me same night and tells me how nice his sign looks! Awesome, i am happy that my customer is happy... Week later he calls me and says he does not like his sign now. Asking whats wrong? He does not have an answer. Gave him 2 weeks, and told him, if he does not pay/or tells me whats wrong with the sign, we will take it down. Okay, he said he will call me next day. Guess what, he never did. 2 weeks passed, i called him again, no answer... left a message. Next morning he never called back and his sign was taken down, graphics were removed & installed for another customer (had to trim lexan a bit but it was pretty much same size). Got paid same day, i am happy camper.
All i can think about, that previous dude wanted me to give him discount or something. But if you will allow others to treat you like piece of sh*t, they will.