OK, probably a very basic question but I am stumped.  We print with a 6 color Gandi UV flatbed.  We have built ICC profiles for our substrate.  The profiles are close, but definitly not a perfect match to Pantone values.  I am told, that they never will be with UV inks.  When a customer gives us a PMS color, we adjust colors until we get an acceptable match with Pantone.  Here's the problem...Often we do not get a PMS color, but our customer wants us to match his built color.  Is there a way that I can know what his built color is supposed to be?  I can sometimes work backwards with the cmyk equivelents provided in the Pantone book, but that is a real crap-shoot.  I expect this is a very elementary question, but I think I am getting some bad advice.
 
Rick
	
		
			
		
		
	
			
			Rick
 
				 
 
		 
 
		 
 
		 
 
		