OK, probably a very basic question but I am stumped. We print with a 6 color Gandi UV flatbed. We have built ICC profiles for our substrate. The profiles are close, but definitly not a perfect match to Pantone values. I am told, that they never will be with UV inks. When a customer gives us a PMS color, we adjust colors until we get an acceptable match with Pantone. Here's the problem...Often we do not get a PMS color, but our customer wants us to match his built color. Is there a way that I can know what his built color is supposed to be? I can sometimes work backwards with the cmyk equivelents provided in the Pantone book, but that is a real crap-shoot. I expect this is a very elementary question, but I think I am getting some bad advice.
Rick
Rick