Tony2NY
New Member
I don't know without looking into it. It's a machine we've had for about a year and a half, and we do very seasonal printing on it. I don't want to mention where we got them as we have a good relationship with them, but it sounds like perhaps everything wasn't up to par on the purchasing side with what we were told. But the heads were OKAY with some typical clogged nozzles before a strong cleaning solution was used, mostly out of ignorance of what it would do and not understanding the risks. A hard lesson learned, of course.How many square metres have you printed on it when the heads went. And who did you buy it from.