It definitely looks like an i-beam with a steaming pile of **** on top of it.It's dookie on an I beam, I think. Can't really tell.
Have you gone to the customer's website (if they have one?) A little more info, might be able to help. What type of business?
Which brings me to the point...why are people so stingy with information when they ask for help here? Jeesh!
Are people afraid someone is going to steal their customer?
What type of business?