Welcome To Signs101.com: Largest Forum for Signmaking Professionals

Signs101.com: Largest Forum for Signmaking Professionals is the LARGEST online community & discussion forum for professional sign-makers and graphic designers.

 


  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

cs 2

Discussion in 'Adobe' started by WOODBS, Jun 8, 2010.

  1. WOODBS

    WOODBS Very Active Member

    3,396
    1
    36
    Jun 5, 2007
    I have a flash drive from customer and opened in photoshop, icon comes up..." unknown data has been encountered reading file, continue?"
    what do I do ? continue or ask for new flash?
     
    Tags:
  2. Malkin

    Malkin Very Active Member

    2,200
    29
    48
    Feb 11, 2009
    Augusta, ME
    I would at least attempt to continue, but you will probably need a new file after all...
     
  3. WOODBS

    WOODBS Very Active Member

    3,396
    1
    36
    Jun 5, 2007
    yeah worried about replacing fonts etc
     
  4. WOODBS

    WOODBS Very Active Member

    3,396
    1
    36
    Jun 5, 2007
    so any other comments on why it says unknown data?
     
  5. daveb

    daveb General Know-it-all

    249
    0
    16
    Feb 11, 2010
    Quincy, IL
    Yeah, the Adobe Gods are angry, it's probably about time to sacrifice another virgin. (of course these days you got to find one first):rolleyes:
     
  6. daveb

    daveb General Know-it-all

    249
    0
    16
    Feb 11, 2010
    Quincy, IL
    Otherwise it's the standard stuff, what file format is it? What software did they use to generate the image? Did they do it on a PC or a Mac? Sorry these may seem like elementary questions to some but none of these were included in OP.:popcorn:
     
  7. Bigdawg

    Bigdawg Just Me

    7,462
    133
    63
    Jun 8, 2005
    Sunny Florida
    There's a good chance your customer can just copy the file to a new drive. That error happens when the postscript data is jumbled in some way. Have the customer make sure THEY can open the file on their computer first to ensure the file isn't corrupted, but usually that's just an I/O type of error.
     
  8. tanneji

    tanneji Member

    497
    0
    0
    Dec 3, 2008
    Probably a corrupted drive or file. Flash drives have a limited number of read/write cycles and for the "freebie" ones its usually only a thousand or so. Not that much in the grand scheme of things. try emailing the file or using dropsend.
     
  9. Sign_Boy

    Sign_Boy Major Contributor

    6,429
    8
    38
    May 18, 2007
    USA
    I've encountered this when it was a Mac based file sent to PC - for some strange reason the file sometimes doubles up. One will work and the other gives an error.
     
  10. BryanQ

    BryanQ New Member

    7
    0
    1
    May 17, 2010
    Eunice, Louisiana
    Try "Open As" and see if that works.
     

 


Loading...