I had a guy come in last year sometime, they were building a fire station, and they wanted me to order letters from Gemini for it. I said no problem, let me see what you need me to quote, he hands me the papers, and takes off out the door cause he's got important things to do apparently instead of explaining. How it was laid out it looked like they weren't sure which they were going to do, 6" letters, or 12" letters, so I showed a quote for each, but only included installation for one set, one set of templates, etc.
This guy comes in a day later, says OVERNIGHT EVERYTHING, you were cheaper by half than the other company and we have to do this THIS WEEK. I said, waaiiiittt...really? Then he proceeds to tell me how the contractor thought someone else was doing it, then the local dept had to find someone, and they weren't really sure who was paying for it, etc. I said, look, I'm glad to move it as quick as I can, but no way is Gemini gonna have these here tomorrow.
I asked him if they were doing the 6" or the 12", and he said BOTH. I was like...waaaaittt...you gotta be kiddin' me, I didn't figure installation or templates, shipping, or anything for TWO sets. I said, well, that makes sense that I was 50% lower, I'm only doing half the job!
So I decided I was glad to match the other company's quote, and I'd get on it as quick as I could. I remembered him saying he wasn't sure who was paying, and I clearly had FULL PAYMENT UPON ORDERING because I didn't trust this guy at all. I said, I'll get it ordered, how would you like to take care of payment? He said that he couldn't pay anything up front, and it would be a while till I got paid...then said, "is that gonna be a problem?" I said, ya, that's gonna be a problem. He said, "OK!" and stormed out the door. I hope he never comes back. Glad I didn't gamble it, I'm done losing money on deadbeats.