We have an L26500 and it had a small spot on a print where the vinyl hit the head and it must have taken out the one Y/K printhead because it stopped working after that. We put in a new one and it is coming up as not accepting it and saying to redo it. Is there anything that would be causing this with a new printhead?
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designjet L26500 not accepting printhead
- Thread starter yamaha581
- Start date
Christian @ 2CT Media
Active Member
The Ribbon cable may be dirty or out of place for that head... its a common problem.
Thank you. We did try that but it still did not work. We have another new head coming tomorrow and hopefully that is the problem but I do not see it fixing it since we had tried the head from 3 in 4 and it still said 4 was not loaded correctly.
Christian @ 2CT Media
Active Member
Is the ribbon cable for that head in the right position and making contact with all the points?
Yes we checked all that and it is all good.
