Does Fellers short everybody on small orders of "vinyl by the yard"?

[RG]

Is it just me or does Fellers short any one else on small orders of "vinyl by the yard"? I just ordered a yard of reflective vinyl for a small job and they send me a piece that measures 28.5". The last time I checked a yard is 36". That's about 20% less than a yard. And this is the third time that has happened. Don't get me all wrong--I appreciate the fact that there is at least one company that will sell by the yard. But a yard is a yard is 36 inches.

 

[gabagoo]

Don't pay them...all suppliers should have it in their costing that on small orders we pay more per yard and that should include an inch or so extra.

I would also be cautious about buying end rolls as every time they mark off how much they take off in yardage they miscalculate the extra inches that go along with it...in the end it can be out by a yard or more.....

Just bought 15 yards of reflective and about halfway through there is an unmarked seam!!!! Good thing I caught it

 

[WhiskeyDreamer]

I've had it happen in the past. A quick call and they ship out another piece. Sure, it sucks if you need it right now for a job.

 

[ExecuPrintGS]

Any cut rolls i always roll out and check before using because it happens often enough.

 

[eahicks]

Any cut rolls i always roll out and check before using because it happens often enough.

THIS. you should be doing this whether Fellers sent it to you or you had some scrap piece laying around.

 

[ams]

I stopped using Fellers after getting screwed many times. 6.5 years great company, for the past year, horrible.

 

[AKwrapguy]

THIS. you should be doing this whether Fellers sent it to you or you had some scrap piece laying around.

We do this all the time. It helps get every extra penny out of the roll. If there's not enough material on a roll to put through the printer (HP 570) we use it for sheeting blanks.

 

[stew1tx]

Yes them they sorry me on the replacement order. Veryyyyy frustrating

 

[GetTarps]

Alot of these guys measure with a mechnical counter which is wildly inaccurate. Ask them? They need to do to electronic/digital. If it was my business and i was selling by the yard, in a second i would go electronic.

 

[rob402]

i used to pick up from the fellers warehouse near me pretty often. i would always call the warehouse to straighten things out before calling in to complain. they use complaints or any trivial mistake as a reason to take away the employee's bonuses.

 

[AaronSSsignsKC]

Yep if you ever go to a fellers warehouse you will most likely see someone less excited about there job than you tracking rolls out on the tables and literally just using the length of the table to measure. It is not and will never be accurate. IF you can find a distributor that sells directly from the manf. We get most of our oracal directly from them and it is a two day ship anywhere in the country from their headquarters and we rarely have issues with rolls being short etc.

 

[mmblarg]

We've had both ways, some were short, some were long. They've always fixed the issue if it's been short though. We also know that where ever we go for short runs of material you could come up with the wrong measurement (just the nature of the beast) so we always forewarn customers when we need to order in material and that the completion time is dependent on availability and shipping factors

 

[HDvinyl]

Maybe they're trying to get you to take your business to cheetahwrap...

 

[Texas_Signmaker]

Just ordered ONE yard of brushed gold.... they gave me 36.5" so I know where some of your vinyl went to!!

 

[K Chez]

I don't order by the yard that often, but when I have, it's either the correct length or over.