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Don't you just love it when....

Border

Border

New Member
A customer emails you a photo of their 1 year old truck door graphics that they decided to have done somewhere else because they thought you were too expensive and it looks like THIS. Especially when the trailer graphics that he had me do for him 7 years ago still look fabulous. Now he gets to pay me to redo them, so how much did he end up saving?

:doh:
 

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SignTech

Guest
F'k em ........ charge him double, he gave you zero loyalty .... like a bad GF that comes back after realizing guy #2 beat her ass and treated her like crap and now she want's the good guy back ...................... classic
 
TyrantDesigner

TyrantDesigner

Art! Hot and fresh.
Those days are wonderful. Sadly, this industry is filled with people who do jobs like that and/or don't know how to use a simple tool like a tape measure.
 
Jillbeans

Jillbeans

New Member
You get what you settle for!
Steph is right, charge a lot to remove it on top of what you were going to charge him last year.
Plus an additional 15%.
Love.....jill
 
Border

Border

New Member
I won't beat him up. I think he's learned a valuable lesson and will only promote my company more now that he knows the difference, along with the fact I wasn't an ass to him when he came back.
 
WrapperX

WrapperX

New Member
SignTech said:
F'k em ........ charge him double, he gave you zero loyalty .... like a bad GF that comes back after realizing guy #2 beat her ass and treated her like crap and now she want's the good guy back ...................... classic
Click to expand...

Bitter? Sounds like someone's experienced this before. :ROFLMAO:
 
WrapperX

WrapperX

New Member
Border said:
I won't beat him up. I think he's learned a valuable lesson and will only promote my company more now that he knows the difference, along with the fact I wasn't an ass to him when he came back.
Click to expand...

Good for you for being the better guy. Although it would be easier to idiot tax him.
 
G

GypsyGraphics

New Member
I wouldn't beat him up either, he came back to you when he wanted it done right, which was probably a little embarrassing for him. Now you get to swoop in and be the hero!

On a similar project right now but with a corporate identity (they paid the big bucks only to receive a stolen logo)
it's a tough lesson for clients to learn, but i think it sticks with them.
 
S

SignTech

Guest
WrapperX said:
well that's good. no way to go through life carrying the baggage of a bad GF.
Click to expand...

ohhhhhh hell no ............ matter of fact life brings blessings in disguise, after PA I was all shook up over my GF and Partner Adria ... fast forward to today ... I have an amazing woman 4 times what what I had in PA ....... no worries .. :thread
 
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slappy

New Member
Border said:
I won't beat him up. I think he's learned a valuable lesson and will only promote my company more now that he knows the difference, along with the fact I wasn't an ass to him when he came back.
Click to expand...


it's only a valuable lesson if you charge him xtra for removing the other guys cheap chit:corndog:
 
TyrantDesigner

TyrantDesigner

Art! Hot and fresh.
It must be a trend. I had 2 today come in and do this. one was from 6 months ago and didn't want to pay for a racing stripe down the side of his rice mobile ... came back and his white econo vinyl was cracking and chipping. also had a guy who wanted a huge illustration of a dragon for his pc repair business ... didn't want to pay the art fee for custom art ... went with a shop up the road ... gave him a clipart dragon that they poorly printed on calendared vinyl without a lam ... ink was already scrapping off after only a month or two. was also told he couldn't trade mark it. never mind the fact that he paid them for the art fee and not myself who would actually make a custom piece of art for him.
 
njshorts

njshorts

New Member
Border said:
I won't beat him up. I think he's learned a valuable lesson and will only promote my company more now that he knows the difference, along with the fact I wasn't an ass to him when he came back.
Click to expand...

That's a great attitude, and I applaud you for it.

I'm sure you've seen though, as it appears others have... They come back for one or two repair/replacements, then get cheap again.
 
Border

Border

New Member
njshorts said:
That's a great attitude, and I applaud you for it.

I'm sure you've seen though, as it appears others have... They come back for one or two repair/replacements, then get cheap again.
Click to expand...

Nope, haven't. I won't play that game and don't need to. They either get it or move on......by their own choice or mine.

After a while you come to a point where you just know who you do or don't want to work with, and you focus on the good ones, and share funny or messed-up stories about the others.

Don't be a slave to the cheap! Rather, focus on getting a great reputation for quality. It will pay off in the long run.
 
njshorts

njshorts

New Member
good! I'm not advocating being cheap, my prices change for noone. I know what my work's value is, as do you.

it's just extremely annoying to see them go elsewhere, come back for one or two jobs, then go elsewhere for a cheap job again...
 
striper14

striper14

New Member
you guys worry too much about loyalty. A job is a job. If this was a new customer you'd smile, tut tut about the previous job not lasting ( maybe it was made to a budget ?? ) give him a quote to fix it & be happy if you got the job. So what if hes used you before or not. Can't see Maccas complaining that you'd been to some other burger joint :smile:
 
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