Hi. Could anyone give advice on the procedure of dealing with new customers please? The problem is, we seem to get a lot of customers contacting us for drawings, but don’t order. Have since found out that the same customers have gone to three or four sign businesses & done the same thing. Am frustrated in the fact that we spend many hours of wasted drawing time on this. We’ve now made it a rule to ask for a small deposit to cover the drawing cost before we start, but had a few not getting back in touch.