dumb dumb me

[723fuzzy]

I was trying to clean my hs15 and some how I moved the "rocker switches" and now I am getting a comm error and I called gober and they no longer offer support for this plotter. Anyone know where I might be able to find info on this paperweight?


Thanks
Shannon

 

[gabagoo]

typical of gober

 

[Replicator]

I also have a gober, but mine is a GS, so i dont think they are enough alike !

 

[723fuzzy]

they as a company SUCK. I work here not own the company. I am really thinking about go elsewhere. Who the hell pays 17K for a thermal printer?

 

[Fred Weiss]

Not sure what you mean by rocker switches.

The HS15, by my recollection, has a positioning sensor/switch arrangement for setting the home position of the blade when booted up and also has a top limit sensor switch if you send a job that is too tall for the available space. Is either of these what you're trying to describe or something else?

 

[723fuzzy]

there are 8 switches on the back of the machine. There was a plate over them.

 

[gabagoo]

somebody here must have a manual with the configuration

 

[Service Sign Co]

Gerber will support the machine,it cost $60.00 for support

 

[Replicator]

Gerber will support the machine,it cost $60.00 for support

Quite worth it for a $17,000 machine I say . . . !

Besides the fact it's worth only about $2500 now !

 

[Service Sign Co]

I don't know about the dip switches.but if your plotter ever beeps once and stops plotting,it's not getting enough power. I don't have a manual either

 

[Checkers]

If Pat's manual doesn't help, try the plotter doctor.com - maybe? He's been mentioned here before, but I forget the website address.

Checkers

 

[Techman]

they no longer offer support for this plotter

Thats a very intelligent posture.. NOT!!! Something simple as a dip setting should be on a web page.. No need for any other support.