Edge2 pauses during print, foil keeps spooling

[peewee the pinstriper]

Lately my Edge2 is acting up (last months more so) . Today I sent a job with 48" stripes to it with a total run of 16', it runs fine but then after the first 48" or so the material pauses.. But the foil keeps spooling.. Then the machine resumes printing. The odd thing is it does this at precisely 12" intervals. It leaves a mark at where it began to print again.. Any ideas as to what it could be? Or what can I do to eliminate the issue? This traces back to when I did the switch from XP to windows7.. Just isn't the same machine sometimes

 

[Tony Teveris]

Make a spool file from GspPlot (File/Save as Spool File) instead of hitting the Print button in GspPlot. Once the spool file is created open and print it from GQMgr (Open and Print). This just insures that the data is all generated and ready to be output.

Your Edge should not be starving for data but it sounds like it is.

Are you using the older USB to Parallel cable or the newer one? Not that this should make a difference.

 

[peewee the pinstriper]

Tony, I have the recommended usb cable purchased when you guys released the update for windows7 .

 

[peewee the pinstriper]

Any ideas what I can do? A better cable?

 

[J Hill Designs]

did you try to prespool the file like he suggested? if it works, you have some sort of bottleneck...processor speed, RAM used, etc

 

[Tony Teveris]

The cable is fine. make the spool file as I suggested. If the spool file approach fails email me the spool file as I would like to duplicate it here if possible.

 

[peewee the pinstriper]

I haven't tried it yet . Next time it happens I will give it a shot, send it to you.. And post the results here so everyone can benefit. Thanks!

 

[peewee the pinstriper]

Here's my machine's specs. SP1 Windows7
Thanks guys !

 

[peewee the pinstriper]

Tony I sent you an SPL file of a job I did over the weekend that did this.. Let me know what you think.. Thanks

 

[Tony Teveris]

I got it and we'll get back to you asap. I'll do it through my normal email and not here to start with.

 

[peewee the pinstriper]

Okay thanks.. Just wanted to be sure you saw it .. Thanks Tony..

 

[Bill Modzel]

I wrestled with this issue quite awhile and in my case, it was a humidity issue, or lack of humidity I should say. I have a small office humidifier that I fire up in Nov or December now and have never had the problem since.