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Need Help FC7000 MK2 ERROR MESSAGE 1

Discussion in 'Newbie Forum' started by Maddogmike, Oct 26, 2018.

  1. Maddogmike

    Maddogmike New Member

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    Oct 9, 2015
    ATLANTA
    I have a Graphtec 24" that work fine with Cutting Master 3. I just purchased a working Graphtec FC7000 MK2 that I physically watched it work. I set it up and plugged into my computer, opened the file in CorelDraw X6 to cut and I keep getting "error message 1 Instruction not recognized" on display.
    I called Graphtec and they said to download the latest version of Cutting Master 3 which I did. They also said do not load drivers? Still getting the same message. Replaced USB cable with a brand new one.
    Any help, Thank You.
    Mike
     
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  2. tbullo

    tbullo Superunknown

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    Apr 5, 2012
    VA
    Maybe check the command language. HPGL or GPGL.
     
    • Agree Agree x 1
  3. Maddogmike

    Maddogmike New Member

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    Oct 9, 2015
    ATLANTA
    I tried both ways still receiving Error message 1
     
  4. Maddogmike

    Maddogmike New Member

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    Oct 9, 2015
    ATLANTA
    Anyone from Graphtec that has seen this before???
     
  5. tbullo

    tbullo Superunknown

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    Apr 5, 2012
    VA
    I may be wrong, but I think cutting master 3 will not work with fc7000. I think you need cutting master 2. I remember trying this years ago and it didn't work. Either that or make sure you have latest firmware and the right plotter is called out in the list.
     
    • Agree Agree x 1
  6. Maddogmike

    Maddogmike New Member

    12
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    Oct 9, 2015
    ATLANTA
    Thanks I'll try it tomorrow. CM#2
     
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