-
I want to thank all the members that have upgraded your accounts. I truly appreciate your support of the site monetarily. Supporting the site keeps this site up and running as a lot of work daily goes on behind the scenes. Click to Support Signs101 ...
flexi 12 crashing
- Thread starter bsm
- Start date
Graphic Destruction
New Member
The last update caused a few wonky issues for me. Not that one in particular though. I uninstalled and put the previous version back on. Im also on W 10.
Hit up tech support and they'll send you the link to the previous version.
Hit up tech support and they'll send you the link to the previous version.
Roast
Have had their cloud version for over three months, until I had it they were easy to contact now with crashes when saving, all open files close, they are non responsive either by email or phone messages. Find it hard to believe they are busy helping customers. Don't respond to anything, not even to support tickets.
Have had their cloud version for over three months, until I had it they were easy to contact now with crashes when saving, all open files close, they are non responsive either by email or phone messages. Find it hard to believe they are busy helping customers. Don't respond to anything, not even to support tickets.
I agree with others: support is a joke now. They may tell you how to "fix" it but if that doesn't work they stop responding. I was told v11 wasn't compatible with Windows 10 but it has been working fine since I upgraded to it last year. But due to a computer crashing I was switching around some Flexi licenses on two computers. Was told I really should put v12 on the Windows 10 computer since it was compatible with it. Every since the upgrade the software crashes constantly throughout the day. I'd say I lose at least an hour a day restarting the software or redrawing/setting up layouts because the software is crashing constantly. No response since I told them their fix wasn't working (it actually caused me to not be able to print AT ALL!)
GAC05
Quit buggin' me
Luckily it only crashes when you have it open and are trying to use it.....
I got upgraded to the v12 cloudy version with the purchase of a new printer.
It is much more unstable than the 8.6 I still use for the older printer.
I was not overly impressed with 8 but it worked well enough to make money, 12 seems like a step backward.
wayne k
guam usa
I got upgraded to the v12 cloudy version with the purchase of a new printer.
It is much more unstable than the 8.6 I still use for the older printer.
I was not overly impressed with 8 but it worked well enough to make money, 12 seems like a step backward.
wayne k
guam usa
That's how I feel. Older versions wouldn't crash for days (if ever). Then v11 would crash about every day or two but normally it wasn't enough to be too concerned (just got used to restarting the software daily). But with v12 if I am designing with it a lot it will crash 10+ times in a day. I can usually get about 10-20 minutes of design time before it simply shuts down. The odd thing is it doesn't consistently shut down a certain way or from doing certain things. It usually does it when I go to save a new file but sometimes it shuts down when I go to print. Other times just randomly or it completely freezes up where the task manager is the only way to close it. Only about a quarter of the time it gives an error and usually those aren't consistent with each other either.
I was told to do a complete uninstall (delete everything manually too) and then do a clean reinstall. That made it where it wouldn't print at all as I couldn't get my icc profiles to load after the new installation.
I was told to do a complete uninstall (delete everything manually too) and then do a clean reinstall. That made it where it wouldn't print at all as I couldn't get my icc profiles to load after the new installation.
Graphic Destruction
New Member
I'm running SP1 build number 2253 of V12 on windows 10 without any issues. I still get the random crash when zoomed in node editing sometimes, but that's been a Flexi issue for years now.
I haven't done either of the last 2 updates for fear of crashing again. Try getting this older version installed and see how it works for you.
I haven't done either of the last 2 updates for fear of crashing again. Try getting this older version installed and see how it works for you.
TomK
New Member
Where is this build? The latest I see is #2324, would love to see if 2402 fixes our problems.
I too am on 2324 which I assume is the latest available. But it seems to crash more than ever each day.
TomK
New Member
Agree. My wife was using it on her computer doing design work, and she tracked the # of crashes over a 7 hour period - it was 15 crashes. All design, no printing. Needless to say we are looking at other tools for design work, she's scared of the learning curve with Illustrator, so she deals with the crashes, for now.
GAC05
Quit buggin' me
You need to encourage her in her quest for better design software.
Once she has that "AHA" moment with Illustrator or CorelDraw she will never look back on Flexi again - unless you want to plot or print your designs laid out in other apps.
wayne k
guam usa
Vinyldog
New Member
There is an Upgrade button in the menu of the RIP program I use, and I selected it which began the update. But unfortunately the good times didn't last long. It started "not responding" again yesterday. It seemed like it was doing fine printing jpeg but when I tried to print a PDF it locked up and has been doing so since.
Melissa Musick
New Member
Do you or anyone have a link to this download? I did the upgrade to sp3 and it sucks. any help would be great.
Melissa Musick
New Member
Does anyone have the file that they can email me to downgrade to sp 2 [HASHTAG]#2324[/HASHTAG]. At least I knew how to work with the errors in that one. My link is broken on my computer to re-install it.
Sp 3 sucks big time.
Sp 3 sucks big time.