Need Help Flexi Cloud Will Not Run/Start

[David40]

I have several versions of Flexi Sign on my computer. It's easier to keep the old version running than it is to try to transfer the configurations to the newer versions.
I went to start the earliest version of Flexi Cloud I have installed and it won't start. When I double click the icon I get the hour glass for a few seconds and then nothing.
Has anyone else encountered this or know how to fix it?
Thanks

 

[Jburns]

What version - does it have a dongle and or need internet connection

 

[jimdtg]

Check your Task Manager to see of there has active app.exe or not. If it was there, try to end task all of them and launch program again.

 

[David40]

What version - does it have a dongle and or need internet connection

Well, I do have a dongle for the later versions, but I do seem to recall needing to be connected to the Internet for the Cloud version to phone home for verification. I thought I tried it while connected but maybe I should try again.
I think it's v 11.1987

 

[FrankW]

Could be that the settings-file is corrupted. Try to reset to the factory settings with the Preferences-Manager.

 

[David40]

Could be that the settings-file is corrupted. Try to reset to the factory settings with the Preferences-Manager.

I messed it up good. I started fooling around with the license manager and somehow managed to associate it with the dongle, but now if I try to undo it the manage wants to remove the dongle license completely off the computer. I may just abandon the older version an try to migrate the settings, etc to the newer versions.

 

[jimdtg]

Still can get Flexi 11 load there?

 

[FrankW]

I messed it up good. I started fooling around with the license manager and somehow managed to associate it with the dongle, but now if I try to undo it the manage wants to remove the dongle license completely off the computer. I may just abandon the older version an try to migrate the settings, etc to the newer versions.

I havent meant the licence manager. It is the preference-manager to reset the settings.