Can anyone help me? My Flexi keeps crashing. Remote starts flashing and the computer tells me "Production MFC Application has encountered a problem and needs to close. There was a guy in tech support at Flexi who was able to help (and was very nice). I don't know what he did, but he was able to fix the problem. Got promoted. Gone from tech support. No one else there is able to figure the problem out. Darnell (the head of tech support) is like the Wizard of Oz. You can't get him. Does anyone know what is happening. I have unplugged from the internet cause it appears that Microsoft doesn't like Flexi. But the problem is still there. Anyone?