Flexi Freeze when trying to print

[SignProPlus-Chip]

Ok, here is the deal, when I try to print in the current version of Flexi (I'm talking just printing to our laser printer for a proof), Flexi freezes and is unrecoverable. It's not the printer as I can print from any other application. Keep in mind, all I am doing is hitting the print icon on the top tool bar, so the print dialog box isn't even opening.

Yes, I uninstalled and re-installed Flexi.

Any ideas what may be wrong?

 

[TimToad]

Bad or out of date printer driver?

 

[SignProPlus-Chip]

Doubtful, Just stopped working in the middle of the day, no updates or new items installed, and still prints from every other program.

 

[BIG EASY DOES IT]

Dumb question probably but have you restarted the computer and network?

 

[getcustomized]

Maybe you could try it on another computer with more memory or upgrade your current memory.

 

[floater302]

I bet flexi is corrupted, I think i read your version is 10? if so you can try to upgrade to 12 and see if that works, if not you know what you have to do.

 

[SignProPlus-Chip]

Yep, and no other system in the shop is having this problem.

Dumb question probably but have you restarted the computer and network?

 

[SignProPlus-Chip]

Nope,

I have flexi on 3 systems here, this is the only one that suddenly stopped working. Memory shouldn't be any issue, as this happens when you simply press the print icon on the tool bar, it's not even getting as far as to spool the data to print to our Dell Laser. Besides I think 24 gig of RAM should suffice.

Maybe you could try it on another computer with more memory or upgrade your current memory.

 

[SignProPlus-Chip]

Using the current Cloud version on all three of our systems.

I bet flexi is corrupted, I think i read your version is 10? if so you can try to upgrade to 12 and see if that works, if not you know what you have to do.

 

[Snydo]

Windows print spooler service can get weird sometimes. One thing worth trying:
(copied from google)
Start the Print Spooler service from the Services console. Click Start, click Run, type services.msc, and then click OK. Right-click the Print Spooler service, and then click Stop. Right-click the Print Spooler service, and then click Start.