why has nobody asked about the computer this is running on. this sounds to me like a lack of ram and/or processing power. pure and simple. there are no problems with flexi. your hardware is lacking. if your hardware is sufficient, then your flexi load is corrupted.
as far a sai not lisetning. well, i can say every time i call its at LEAST a 20-30 minute wait. SUCKS ASS. but they are VERY helpful. you have to realize. this isnt the day of the intel celeron processor. the 1 gb of ram. these programs are meant to run on systems that are seriously pumped. we push them to their limits. and many people put this program on a system that is attached to the internet with NO firewall, so riddled with adware, viruses etc. lets get real here. either learn to set up a system to run a $4k program on, or be damned. stop blaming the software.