Farmboy
New Member
How do these people slip through the cracks. Customer comes in with a decal we made for his window. He says it's wrong because he wanted it on the outside of his window and he has to put it on the inside to be able to see the letters and they're backwards. Yes...he doesn't know enough to take the transfer tape off, even though he was shown several times how to do it before he left here. So I show him again how to do it and you can see that even though the lights are on, there's still no one home. So then he tells me that it wrong anyway because it's missing a letter. So I explain to him that we stood right here and designed it, you and I. I turned the screen in his direction and he looked right at it, spelled it out to me. So what's he say..."Ok, so maybe I misspelled it but your not going to be out anything making me a new one." Then he goes on to tell me how it's basically my fault that it's wrong and he's never coming back or recommending us to anyone. This is where I lose my temper. I go up one side and down the other of this drain on society then finish with a good ole "Get the F#%@ out of my shop" All this time there's another customer waiting. They just shook their head the whole time not believing where this guy was coming from. Sorry, crap like this makes me stew for awhile.