Gerber Edge foil problem

[jmdw]

we get following error message: printing image check foil,
it stopsand we check but no problems to be found,it's not bound; can even advance material and restart butstill won't work right.
using zero nine foil. has anyone run into this before?

thanks

 

[J Hill Designs]

happens to me once in a while, usually I just open, close, and hit online and it works (old edge here)

never had it happen more than maybe twice in a row

 

[WhiskeyDreamer]

same thing happen if you use a gerber foil?

 

[Malkin]

Make sure that the end caps are correctly rotated and seated in the take-up reels. Sometimes they pop out and can cause that error message, esp with age.

 

[Mike Paul]

Any slight noise?

 

[Mjozzie]

If they are 100 yd foils they sometimes become "top" heavy. I've had to take out used foil and start fresh, but only happens to me on these large rolls. You can also try rolling out some foil and then rewinding. Again, sometimes rolls get to tight for clutch.

 

[Krista66]

I having this problem right now seems motor is strong can spool up foil no problem start to make different sound when it tightens on its own before warm up now it tightens again before starts to print the stops say check foil confused any fixes on this or any advise as what to try quite sure is not the motor what about the sensors please help

 

[Billct2]

This is an old thread, you may want to start a new one and give more details, like Edge version and type of foul but in the meantime ...have you tried other foils, other brands? If it happens with all foils it sounds like you have a real problem that will require a call to tech support.