Gerber Edge question

[shiver]

Hello,

I purchased a Gerber Edge 2 from a sign shop and I am getting an error of ieee when I try to print. Can anyone help? I haven't registered the product yet with Gerber so I'm not able to get help.

I appreciate your help with this matter

Shiver

 

[petepaz]

never saw that one
anything in the user manual for trouble shooting

 

[Billct2]

Try asking on 4Edgetalk.com

 

[WhiskeyDreamer]

this might sound like a dumb question, but you do have a security dongle right?

 

[Digital_Dan]

This is going to sound even dumber, but I've had restart my computer and Edge, but fixed the problem.

 

[WhiskeyDreamer]

This is going to sound even dumber, but I've had restart my computer and Edge, but fixed the problem.

it's not dumb....i have the same thing...couldn't print or cut through the network, shut down both machines (not the printers/plotters), and rebooted and everything worked fine.....

 

[shiver]

We have a dongle. Running through LPT ports. I've been talking with Fred and he's been very helpful. There's a guy locally helping me with trying to figure it out, but I feel like he's being dishonest with me. Said it's probably the mother board and will cost $1200 to fix (paying him of course). Since I don't know the first thing about this machine, I'm kinda gullible right now. That's why I'm asking the experts. I'm using LPT ports, not USB.

I'm gonna try the things Fred suggested and I'll let you guys know how it turns out.

Thanks everyone,
Shiver

 

[signage]

Shrive what type of LPT port do you have ecp or epp? Printer port must be ECP in order to work with the Edge 2.

 

[Drip Dry]

Said it's probably the mother board and will cost $1200 to fix (paying him of course). Since I don't know the first thing about this machine, I'm kinda gullible right now. That's why I'm asking the experts. I'm using LPT ports, not USB.

Thanks everyone,
Shiver

If your considering 1200., then maybe you should consider having Gerber fix it.
A few years ago, their deal would be to fix anything for 1800.00. I admit that that was quite a few years ago, but worth looking into. If they fix it, at least you would get some type of guarantee.

JT

 

[Tony Teveris]

If you are using Omega what version? Executing GQMGR select it's aboutbox and it should give you the version of the Warp Nine driver, should be 4,6,0,0.

Also, if you are using a USB Gerber key make sure that the SafeNet (Sentenial) driver is configured NOT to look at the parallel ports.