Here's a short story I'm sure most of you can relate to...
I feel so smart this morning!!!
Why? Well, I almost had a problem collecting the balance on a $2,300.00 order lastnight.
After spending the entire weekend working on a rush order, I drove to meet my Customer at a local hotel they were staying at with their "group" and the Customer forgot to bring enough checks to pay the balance. Thankfully, I had a well written contract which stated 50% down, with balance due upon delivery. I'd taken the half down already when I took the order.
So, when I hear there are not enough checks, I'm thinking that the next thing they'll tell me is something like, "Do you mind if we mail you a check for the balance?" Fortunately, I'd already considered that this scenario might play out, even though my terms were clearly stated.
So, my response was.... "Oh, sorry you forgot your checks" and "Did you plan to pay from the same account you made your down payment with?" Customer says, "Yes, same account." My reply: "Then that is no problem, I can take your payment right now, I have a credit/debit card scanner with me and can use it with my phone/computer, so that will not be a problem!
Glad I took the time to set that up a few weeks ago. More and more, I find people are unprepared with their payment, but seem to think I should deliver the goods anyhow.
As I was saying, I feel so smart this morning! Oh, and not so broke as I could have been this morning.
I feel so smart this morning!!!
Why? Well, I almost had a problem collecting the balance on a $2,300.00 order lastnight.
After spending the entire weekend working on a rush order, I drove to meet my Customer at a local hotel they were staying at with their "group" and the Customer forgot to bring enough checks to pay the balance. Thankfully, I had a well written contract which stated 50% down, with balance due upon delivery. I'd taken the half down already when I took the order.
So, when I hear there are not enough checks, I'm thinking that the next thing they'll tell me is something like, "Do you mind if we mail you a check for the balance?" Fortunately, I'd already considered that this scenario might play out, even though my terms were clearly stated.
So, my response was.... "Oh, sorry you forgot your checks" and "Did you plan to pay from the same account you made your down payment with?" Customer says, "Yes, same account." My reply: "Then that is no problem, I can take your payment right now, I have a credit/debit card scanner with me and can use it with my phone/computer, so that will not be a problem!
Glad I took the time to set that up a few weeks ago. More and more, I find people are unprepared with their payment, but seem to think I should deliver the goods anyhow.
As I was saying, I feel so smart this morning! Oh, and not so broke as I could have been this morning.