Hey Stuie01,
The CX series, including the CX-24, is not supported on Windows 7, 8, 8.1, Windows 10 nor any 64-bit version of any Windows operating system. It’s strongly recommended to use a 32-bit version of Vista or Windows XP. You can access the drivers online here:
CUTTING | Download | Roland DG Corporation
Now, if you do end up using Windows Vista or XP, you’ll need a USB-Parallel adapter cable (Belkin brand, model F5U002 or F5U002V1).
The most important thing to understand is that Windows will detect your USB-Parallel cable as an actual “device”. All “devices” request drivers. So, separate from the CX-24, the cable you use should include a driver. You’ll have to install the driver for the cable and that should create a port that you can assign to the CX-24.
Now, if the cable does not come with a driver, you may have to consider contacting the cable manufacturer for support with their device.
Ultimately, once the cable is setup, a new port should be added to the list of Windows ports. For example, an LPT3 port or a new USB port should be added and you can assign that new port to the driver.
If that does not happen, you’ll have to call the cable maker and request support for their product.
Finally, once you know the new port has been added, you can simply install the CX-24 driver, but you must temporarily specify LPT1 as the port that’s going to be used. This will allow the driver to install onto Windows. After the driver’s installed, you can access the driver properties and change the port assignment to the new port that was created by the cable.
You can download the driver online here:
CUTTING | Download | Roland DG Corporation
You can try communicating with the cutter.
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If you need cutting software, Roland can only support software originally included with the CX cutter. The stand-alone cutting software included was Roland Dr. Stika Plus. That program is freely available for download at our website here:
http://support.rolanddga.com/docs/D...Technical Services/Downloads/DrStika_Plus.exe
After that’s downloaded and installed, it’s recommended to download and install the Dr. Stika updater utility from here:
http://support.rolanddga.com/docs/Documents/departments/Technical Services/Downloads/stikap.exe
We hope using this software helps you in some way.
Take care,
Roland Technical Support
Roland DGA Corp
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