Hi,Head 1 needs to be adjusted to head 2 in this case. But head 1 consists of 2 rows of nozzles (cyan and magenta) and head 2 has yellow and black.
When doing the horizontal adjustment, the two channels of one head overlap perfectly.(or at least they should)
Often, the cyan/magenta rows don't overlap. So you have to decide to adjust to cyan, magenta or in the middle.
If the gap between cyan and magenta is really bad and can't be optimized by using fresh ink and heating up the head, the head needs to be replaced.
Apparently they will come tomorrow to replace head, will post results.