Graphtec 7000-130 help please

[custom sign center]

I thought I had my Y position error fixed, after cleaning rails etc. it worked great for a little over a week but long story short I ended up replacing my Y motor.
The Y position error is gone and the plotter initializes normally, senses the media length and width just fine and will do the cut test.
The problem is when I send a file to the plotter it starts to advance the media but won't cut the file.
I performed a factory before I replaced the Y motor hoping that would help and performed a reset when this happened but no change and sure can't figure it out.
I'm hoping it's an obvious setting or something that happened after the reset. I'm going to try uninstalling then re-installing the software but was hoping someone here had some insight that could help me prior to doing that.
I'm running Wasatch Version 7 along with a Mutoh VJ 1204 and Graphtec for my print / cut system.
TIA

 

[Solventinkjet]

Whenever you use a non-graphtec software it will do this. When you did the factory reset, you changed the communication setting to GP-GL which is a Graphtec proprietary language but since you don't use a Graphtec software it needs to be set to HP-GL which is a more universal language that Wasatch sends. It should be an option in the plotter menu called communication or maybe even interface.

 

[custom sign center]

I did set it to HP-GL in the menu... is there somewhere else I need to manually set that up?

 

[Solventinkjet]

I did set it to HP-GL in the menu... is there somewhere else I need to manually set that up?

That should be it. If the issue is still happening it has to have something to do with the hardware but it's hard to tell what.

 

[custom sign center]

Hmmm, might be time to part her out. It's been a great 11 years

 

[Jburns]

Sounds like you have it set on sheet mode and it’s teyinf to find the end of sheet? Try setting on roll mode -from the plotter menu

 

[custom sign center]

Sounds like you have it set on sheet mode and it’s teyinf to find the end of sheet? Try setting on roll mode -from the plotter menu

Thanks for your suggestion. I tried both but it's not cutting in either sheet or roll mode. It's recieving the data but once the data gets there is acting like it doesn't know what to do with it.
I installed cutting master on a different computer and ran the test cut from Cutting master and it cut the test cut.
So now I'm in the process of installing an older version of Corel so I can send a file to Cutting master. I think the cutter works, I just messed something up between wasatch and the plotter when I reset.
I think once I get it set up fresh on the other computer I'll be able to figure for sure if it's the plotter or something else.
Thanks foryour help.

 

[d fleming]

Maybe download a trial of cadlink or flexi and see if it works on that platform. A thousand on software beats buying a new plotter

 

[custom sign center]

Maybe download a trial of cadlink or flexi and see if it works on that platform. A thousand on software beats buying a new plotter

Thanks, great idea.
Thankfully, I have a backup Mimaki so I can still print and cut but I don't want to give up on this until I know for sure it doesn't work.
I'm staying positive that it does.

 

[custom sign center]

It's definitely not the plotter! Yay. Looks like I need to fine tune some settings. Frustrating but hopeful!