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Graphtec CE5000-60 stuck on start up screen

Discussion in 'Graphtec' started by binki, Apr 19, 2019.

  1. binki

    binki Premium Subscriber

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    Jul 23, 2007
    The PRC
    It is stuck on 60 V6.40HL >>>> on start up.

    Any thoughts on how to clear this? I already did a reset. Graphtec is closed until Monday.
     
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  2. binki

    binki Premium Subscriber

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    The PRC
    If I unplug it it will go to either Load Media!! or Roll 1 Press Enter. Pressing enter or loading media does nothing though.
     
  3. binki

    binki Premium Subscriber

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    The PRC
  4. GAC05

    GAC05 Major Contributor

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    Dec 27, 2005
    Guam USA
    Odd - if it does it again maybe time to take the covers off and blow the dust off the circuit boards and reseat all the connectors - and memory chips (if they are removable).

    If that doesn't work try the Stanley Calibration Tool. stanley.jpg
     
    • Hilarious! Hilarious! x 1
  5. binki

    binki Premium Subscriber

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    Jul 23, 2007
    The PRC
    Thanks, it is acting up again today. I will see if I can clean it. I also left a message for the mfg, we will see if they contact me back. There is some show they may be at this week.
     
  6. binki

    binki Premium Subscriber

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    The PRC
    I am giving up on this thing. Two different 'official' support vendors have not returned my calls. Main board is $600 or more, replacement Graphtec is $1800. I will probably go with a Roland for a few hundred more. Any other suggestions for a 24" cutter?
     
  7. binki

    binki Premium Subscriber

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    It's for sale, I tried to post on classified but it says I can't post there, not sure why if anyone can help me out with that part.
     
  8. joseph abu

    joseph abu New Member

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    Nov 12, 2019
    Abuja, Nigeria

    Hello, any chance you solved this problem. I use a Graphtec ce5000-60 as well. mine is stuck on 60 V3.40GL >>>>
    HELPPPP
     
  9. joseph abu

    joseph abu New Member

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    Nov 12, 2019
    Abuja, Nigeria

    Hello, I tried to reset my machine (ce5000-60) by holding the up arrow before turning it on, its stuck sometime on HL iNCH other time on HL Meter or something like that
     
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