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Discussion Guarantee cut vinyl banner ?
- Thread starter Jeremiah
- Start date
Geneva Olson
Expert Storyteller
what do you mean by cut? You cut the banner out? Is it a scrim banner? if it is, I wouldn't guarantee it at all. If it is not being used as the intent, I wouldn't guarantee it at all.
RaymondLoewy
Pretty fly for a Sign Guy
they mean a banner with cut vinyl applied to it.
CanuckSigns
Active Member
If you are installing it I would offer something like 6 months, if they are installing it it comes with a tail light warranty.
WhiskeyDreamer
Professional Snow Ninja
banners are temporary signage and should be treated as such. i give no warranty on banners.
rjssigns
Active Member
This right here. ^^^^^^ No further discussion necessary.
rjssigns
Active Member
Never had that issue as I don't sell inferior products. I never use less than 13oz scrim with 1" hems and real brass grommets every two feet. Been doin' them like that for 30+ years with no call backs.
Ray Miller
Owner
I don't offer a warranty with a banner. It's a well known fact to be a temporary type of sign. If someone asks how long will it last I will ask them back how long do you need it to last? That's the whole deal right there. You don't buy a product made to last a short amount of time and then get upset if it wears out in a normal timeframe and not last forever. If they ask me I will tell them this baner will last a year or two. If for some reason an act of God, vandalism or some other problem out of my control takes places its on you. If there is some kind of problem with the workmanship or vinyl not caused by an outside force I will stand behind it within a reasonable amount of time but not even 6 months. People are devious and might have hit it with high pressure hoses or left it folded up for weeks before they mounted it.
White Haus
Not a Newbie
If the vinyl failed after 1 month.....I'd say it's on you for a) using vinyl b) not using vinyl that will last more than a month.
That's assuming it wasn't poorly fastened and flapped enough to ruin the graphics....which with customer installed banners is a big possibility.
Really it depends on how good of a customer it is and if you want to keep their business. That $20 it might cost you to make it right might cost you thousands down the road, but I would try to learn something from this and maybe warn customers that they don't come with a "warranty" once they leave the door.
That's assuming it wasn't poorly fastened and flapped enough to ruin the graphics....which with customer installed banners is a big possibility.
Really it depends on how good of a customer it is and if you want to keep their business. That $20 it might cost you to make it right might cost you thousands down the road, but I would try to learn something from this and maybe warn customers that they don't come with a "warranty" once they leave the door.
Solventinkjet
DIY Printer Fixing Guide
In my first sign shop job we didn't have an outdoor printer so we made all of our banners with cut vinyl. Biggest one I made was 25' x 5' to hang under a billboard. Lasted about 5 years before noticeable vinyl cracking etc.
Hollywoodsigns
Designer, printer
improper installs and poor storage are the 2 biggest things that will kill a banner. I have installed 8oz banners with Cal+ vinyl only hemed on the ends that lasted 5 years.(back in the 90's) A customer has purchased 19 oz dig printed banners with welded 1" hems that only lasted 2 months because they only used the 4 corner grommets.