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Harddrive problems on HP Scitex FB500

Discussion in 'Hewlett Packard' started by Morten CHristensen, May 23, 2020.

  1. Morten CHristensen

    Morten CHristensen New Member

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    May 21, 2020
    Denmark
    We have one of these old UV printers, with what i believe to be a corrupted harddrive.
    The machine is unable to access the disk partition where the data is stored.
    The HDD consists of 2 partitions a small one being the operating system partition and the other one being a data/settings partition.
    The machine boots fine but tells us there is a problem with the data drive and is unable to store settings or chose jobs.
    It says data disk disablet.There is an option in the software, for us to format the data drive, but it just errors out.
    We have tried different things with the harddrive including putting the drive in a different PC to have a look at the disk.
    The other PC is able to see both the OS and the Data partition and running diskcheck on it dosen't reveal anything wrong with the disk.

    Anyone able to point me in the right dirrection, or provide me with a complete disk image for a HP Scitex FB500?
     
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  2. jasonx

    jasonx Very Active Member

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    I had a similar issue when I had an FB700. HP don't supply the image for the HDD. They supply the HDD with the software already on it. I remember because our machine had an IDE connector and the new HDD they supplied was SATA.
     
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  3. greysquirrel

    greysquirrel Active Member

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    Aug 13, 2015
    West Berlin, NJ
    is this a hdd formate by hp for this printer? If not, she won't work. You cannot use an off the shelf hdd for any hp printer.
     
  4. Morten CHristensen

    Morten CHristensen New Member

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    May 21, 2020
    Denmark
    Thanks for all your answers, I know that we are not able to use an off the shelf empty HDD, it needs the special HP software (NetBSD based/UFS file system) What we are looking for is another FB500 owner that is willing to make a backup image of their harddrive and share this image with us. Owning the printer we already have the software licens for this software so no legal issue with this. I know that the easy way woud just be to get the HDD from HP, the problem is that they will not sell you the HDD alone, they force you to buy a kit with a new motherboard for compatability reasons (the old printers were IDE and the newer ones sata) so HP foreces you to upgrade the motherbord in the process because they are not able to supply the old IDE based boards anymore. Furthernore i don´t like the HP markup for standard off the shelf hardware.
     
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  5. jasonx

    jasonx Very Active Member

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    You dont need to upgrade the motherboard. Just get the image. Get a new IDE HDD and reimage that drive.

    That's what I did. It's been many years since I had the image or I would share it with you.
     
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  6. jasonx

    jasonx Very Active Member

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    Australia
  7. Gabriel pena portela

    Gabriel pena portela New Member

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    May 27, 2020
    Spain
    HELLO JASONX, I NEED YOUR HELP. CAN YOU SEND ME THE IDE IMAGE OF HP SCITEX FB500? HELP HELP
     
  8. jasonx

    jasonx Very Active Member

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    I don't have the image anymore bud. It's been many years since I had an FB700.
     
  9. jimmyk

    jimmyk New Member

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    Aug 20, 2015
    Sweden
    Did you get your hands on a HDD image or did your find another solution for it?

    Having similar problems.
    W-HD-4 - Job storage Disable
    E-HD-5 - Failed to open job data file

    Can see in logfile that its mounts Sata_0 to /Hdd and to /Jobs and I can see it creating files but when trying to access the directory or any file it doest find anything.
    Filesystem checks out fine but SATA_0:b takes 111018ms to check in latest log, a couple of days ago it only took 1019ms. Both log files had the Harddrive errors.


    A year ago I had problems with filesystem and restoring the HDD solved all problems. But when I try it now, like HP recommend it give me a new Error on display "Error 06100006 - Not owner".
    Can´t find any info on that error other than 061xxxxx is HDD related.

    Any help is appreciated.
    Thanks
    /J
     

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