with an error message like that..........it could be a problem. BUT......when you turned ot on, got that message....did you:
1. have it just sitting.......pinch rollers up?
2. did you load any media in to it, and drop the pinch rollers?
3. was it connected to a computer?
4. i had 2 of these workhorses............it is a ROLAND older professional model. it is better then a new CM-24. parts are STILL AVAILABLE... for $100....for me, i would take it.
i had a pnc-1000. it would give an error message EVERY TIME i went to cut with it, but i always did what was given to it. sometimes these older machines cant work with newer OS's. as it was with my 1000. worked fine with win 3.11 amd win 95, 98. when i loaded win 98 SE......... then i started to get that error message.