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Originally worked great, then we noticed occasionally when we would come in on Monday mornings one side of the roller would be dropped down! Called the company we purchased from, they instructed us to do some adjustments, We can laminate most substrates Except Vinyl! It wants to crease and wrinkle the material when applying laminate or Premask - has anyone else had this problem? Any suggestions? Rolls Roller finally sent us a new cylinder for the side that was dropping down, we installed it while their tech walked us through the process, still is doing the same thing! We have been waiting 2 days for there tech to get back in touch