dj_elite
New Member
So I just got off the phone with a tech from sign warehouse. I was calling to get prices on some parts and was informed some information I figured I'd pass on to you guys, hope it helps! He told me the batches of Mutoh Inks from March-August 2010 are not having problems with the actual ink, but the ink cartridges. He told me the cartridges were not made right and are allowing air to get into the needle that feeds into the machine causing all types of ink drying and low amounts of ink into the dampers. He told me to wedge a small piece of cardboard towards the back of the cartridges and then push them in to make a better seal. It will hold the cartridge in a slight angle putting more pressure on the seal. He told me this should take care of the problems I've been having lately, and probably some of the problems you guys have been having. He also said they have been having a lot of calls on the Prism Jet Extra/Falcon jr lately because of this. I guess Mutoh America has been getting a lot of crap for it too. I'm going to go ahead and try it, hopefully it works! Better than buying a bunch of new parts for nothing!