Help. Can not open port

[Fast Time]

When i send a job to my Roland® Flexi® says it can't open port. what do i do?

 

[MariaMartini]

Don't know if this will help but I had the same problem last month only it was a Graphtec cutting out of Illustrator.

What I believe happened is that my computer (Mac) auto updated and the driver was no longer compatible. I updated the drivers and it fixed the problem.

Hope that helps!

 

[ddarlak]

need more info

what roland?

what type of connection?

 

[Fast Time]

Xc-540-tcp/ip

 

[Jeff South Florida]

This means you have lost communication between you computer and printer. You could try to ping the printer. If you do not connect, then check the router and cables. If you do not know how to ping the printer IM me.

 

[ddarlak]

check connections

did you recently update windows?

did you recently do anything with your router/firewall/internet security program?

 

[Fast Time]

i did not do anything. it was working on friday then on monday no go

 

[Dave L.]

If you are outputing from Flexi, is your printer still set up in the Production manager and is the IP correct?
If from Versaworks, select the printer settings tab then the same in the menu, hit verify and see if it connects then.
Are you hooked up to the internet via wireless?

 

[cgsigns_jamie]

Does another computer have the same IP address??

When I first got my XC it worked great for a week and one day I just couldn't connect any more. As it turns out one of the computers in the office had the same IP address. I just added a little reservation for the printer on my DHCP server so no other device would interfere and that fixed it right up.