Help. Can't connect to internet

[Sticky Signs]

I have a dedicated RIP station. It's only purpose is to run Versaworks and Rip files. It has always been connected to the internet via my router. A few weeks ago, I was having problems printing large files so I disconnect my comp from the internet and ran the either net cable directly to my printer. This morning I tried to connect back to the internet to do some updates. No luck. I can't get any kind of connection. My router is running my laptop wirelessly without any problems and it's also running another comp that's directly wired. I've tried to bypass the router and plug in directly. I've plugged in the other "working" connection and still no dice. I'm stumped. I've been googling this for 2 hours now and I can't find anything helpful. The only thing I can think of is that my tech may have changed an IP address - right around the same time I disconnected my RIP from the internet. Please help. I need this thing to work.

 

[TheSnowman]

Do you have norton on it? One time I spent about 4 hours trying EVERYTHING, then I uninstalled Norton and the thing fired right up. I will never use norton again for that very reason. I called them and had them refund my money back on my subscription.

 

[J Hill Designs]

yep i would say IP address was changed - go into the net connection options, click preferences on tcp/ip - write down any settings shows, then click get IP from dhcp or something...you will prob need to change it back to whatever it was to connect back to your printer - my 2cents..

 

[tcorn1965]

call 563-676-4593. I should be able to walk you through this in a couple minutes

Terry

 

[CheapVehicleWrap]

Do you have norton on it? One time I spent about 4 hours trying EVERYTHING, then I uninstalled Norton and the thing fired right up. I will never use norton again for that very reason. I called them and had them refund my money back on my subscription.

Uninstalled Norton? Unless they changed something in the past few years that was next to impossible. Used to be a great program...in the 80's. Now it's a virus just like AOL.

 

[Sticky Signs]

Thanks for the input guys. My tech finally called me back and I'm up and running again.

 

[Techman]

get the nortons remover off their site and remove all of nortons virus.

 

[Bradster941]

Thanks for the input guys. My tech finally called me back and I'm up and running again.

And the solution was?

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