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HP Help/Parts Line TAKING FOREVER!!!

Discussion in 'Hewlett Packard' started by DrSteveBrule, Mar 1, 2011.

  1. DrSteveBrule

    DrSteveBrule Member

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    Jan 4, 2011
    Hey Guys,

    Is anyone else having a ridiculous time trying to get a hold of someone on the help or parts ordering line? We have a fan out on our Colorspan and just need to order a replacement but we have been trying to get through for a few weeks now with no avail. We have been put on hold for hours at a time but sooner or later one of us has to hang up (yes partially due to sheer frustration :banghead: )

    Just wondering if anyone has a "special" number or trick we could use?
     
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  2. tcorn1965

    tcorn1965 Very Active Member

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    Nov 3, 2009
    Don't know if this will help at all, we get all our HP (colorspan) 45500 parts from http://www.northlightcolor.com/
    Call today: 763-531-8222
    Toll free: 1-866-922-4700

    Terry
     
  3. Hzone15

    Hzone15 Member

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    Jul 20, 2007
    That is where I get my 950 parts as well. They are very helpful and stock parts as well. Which is good considering HP has somehow forgotten how to do that.
     
  4. DrSteveBrule

    DrSteveBrule Member

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    Jan 4, 2011
    Awesome Thanks for the tip guys! I see they have our model, Ill give em a call today! :thankyou:
     
  5. kev324

    kev324 Member

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    May 6, 2010
    We waited a ridiculous amount of time for a new carriage drive motor on our 98UVX. I think we finally had to call our franchise rep and sic them on HP. Part showed up not long after. Northlight is an excellent source of parts and tech support. I really wanted to purchase our 950 from them.
     
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