HP L26500 Cutter not working

[JoeBoomer]

I have the cutter enabled on the machine and also in the rip (Onyx). When I click the "Form Feed and Cut" button, it feeds forward but doesn't cut.

Self Adhesive (3M 180cV3)


Has anyone had this problem before?

 

[Christian @ 2CT Media]

Do you have the substrates as self adhesive vinyl?

 

[chafro]

Yes you probably have it as another substrate.

The machine doesn't cut some substrates like textiles and when you tell it to cut it just move a forward.

 

[JoeBoomer]

Yes, the machine is set to "Self Adhesive".

 

[MikePro]

does it go through the motions of cutting? ...or just form feed and stop?

if the former is true, then maybe your cutting blade has snapped & needs replacement?

 

[CreatedDesigns]

I have had that same issue with my 25500 everything was setup and selected but no cut. I usually just restart the printer -complete power down. Another issue I have had is the substrate will not unload. And I have had to power down to fix also. Not sure of the root cause of either issue. I did install the newest firmware that was just released and no problems thus far.....

 

[63Comet]

Check your rip software it may be disabled.

 

[JoeBoomer]

**solved**

I enabled the take-up reel on the front panel of the printer. Therefore, it would form feed, but never cut. Once I disabled that, it worked as expected.

Thanks Team!