Need Help HP LATEX 360 CURING TEMPERATURE ISSUE

[imageworx design]

Hello, I have a HP Latex 360 wide format printer that is giving me an issue. The printer revs really high when it reaches high temperatures then shuts down with an error code reading. I have to drop the temperature really low...as low as 165 to print anything which means the ink does not dry properly. Is this a heating issue? I recently had the sensors replaced.

 

[EffectiveCause]

Hello, I have a HP Latex 360 wide format printer that is giving me an issue. The printer revs really high when it reaches high temperatures then shuts down with an error code reading. I have to drop the temperature really low...as low as 165 to print anything which means the ink does not dry properly. Is this a heating issue? I recently had the sensors replaced.

what error code?

 

[AKwrapguy]

Hello, I have a HP Latex 360 wide format printer that is giving me an issue. The printer revs really high when it reaches high temperatures then shuts down with an error code reading. I have to drop the temperature really low...as low as 165 to print anything which means the ink does not dry properly. Is this a heating issue? I recently had the sensors replaced.

A little more info like the error code? Is this with all profiles? Something that you can look at doing is adjusting the heat while it's printing. You can also look at increasing the number of passes and setting up an inter pass delay.

 

[imageworx design]

error code 16.11:10

 

[AKwrapguy]

View attachment 136003 error code 16.11:10

So a 16:10:00 is a error code that gets thrown up for a ambient temperature issue, as well as a vent issue. Make sure all the vents are clean and clear and the shop temp is with in range of operating temp.

 

[imageworx design]

Hey guys, ok...ended up changing the impinging cables and the heater control and so far so good. Will monitor it and give an update. Thanks for helping out guys

 

[AF]

Keep us posted, sounds like you got it figured out.