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Question HP Latex 360 - Firmware update package is corrupted - I have NEXUS_00_06_02.10

Discussion in 'Hewlett Packard' started by Gnome Beard, Oct 26, 2018.

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  1. Oct 26, 2018 #1
    Gnome Beard

    Gnome Beard Member

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    Oct 26, 2018
    California
    I am connected to the internet. I have tried updating the firmware manually and through the printers screen. I just can't seem to update my HP Latex 360 to the latest firmware update which is NEXUS_01_14_00.5

    I have version NEXUS_00_06_02.10 installed currently. Do you think it is because I have an old firmware and I cannot upgrade to the latest version? If so how can I upgrade in steps? Please help!!! I just got this printer used from someone. [​IMG]
     

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  2. Oct 26, 2018 #2
    dypinc

    dypinc Very Active Member

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    That may be the case but it is probably best to call tech support and ask if you can go from NEXUS_00_06_02.10 to NEXUS_01_14_00.5?

    If not they can probably tell you the link to download older firmware.

    I checked my folder of firmware and here is what I have listed.
    NEXUS_00_06_02.12
    NEXUS_00_07_00.11
    NEXUS_01_10_00.4
    NEXUS_01_10_01.2
    NEXUS_01_10_01.4
    NEXUS_01_11_00.3
    NEXUS_01_12_00.11
    NEXUS_01_13_00.3
    NEXUS_01_14_00.5
     
  3. Oct 27, 2018 #3
    Gnome Beard

    Gnome Beard Member

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    Oct 26, 2018
    California
    I actually found NEXUS_01_10_01.2 from an old external hard drive. I tried installing it, but nothing. Same message PACKAGE UPDATE ERROR - FATAL SYSTEM ERROR HAS OCCURRED PLEASE RESTART THE PRINTER. This is so annoying!!
     
  4. Nov 1, 2018 #4
    Gnome Beard

    Gnome Beard Member

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    Oct 26, 2018
    California
    Can you send me the files to download? It would really help!
     
  5. Nov 22, 2018 #5
    Andries

    Andries New Member

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    Nov 21, 2018
    Barneveld
    I am having the same problem, could anyone send me the firmware updates also?
     
  6. Nov 24, 2018 #6
    Gnome Beard

    Gnome Beard Member

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    1
    Oct 26, 2018
    California
    Any chance you can send me NEXUS_00_06_02.12
    NEXUS_00_07_00.11
    NEXUS_01_10_00.4

    Can you send them to dvg7816 at g m a i l dot c o m
     
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