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HP Latex 365 - voltage too high?

Discussion in 'Hewlett Packard' started by Steenland, Jun 3, 2020.

  1. Steenland

    Steenland New Member

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    Dec 30, 2008
    Richmond, VA
    Installing power circuits for a new HP Latex 365. HP specs call for nominal voltage range to be ~200-240 volts.

    Supplier says "HP does not allow us to install if voltage is over 240." I'm getting 245 volts, which is pretty common.

    I understand that this is a CYA thing for HP, but I don't want to take a chance on voiding the warranty.

    Has any one else had this issue?
     
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  2. Geneva Olson

    Geneva Olson Member

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    Sep 3, 2019
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    yea. I haed
    I had this issue. The actual issue is when the voltage spikes (?). That was the way I understood it. So I put a surge protector on the breaker box. An electrician will have to come out and put it on for you. It cost me around $125 to do it.
     
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  3. greysquirrel

    greysquirrel Member

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    West Berlin, NJ
    You need to install a buck boost transformer...in your case wire it to "buck"
     
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  4. jimmmi

    jimmmi Member

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    Athens Greece
    Can you post which surge protector?
     
  5. greysquirrel

    greysquirrel Member

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    I have never known a surge protector to prevent power from spiking...address this with a buck boost
     
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  6. Reveal1

    Reveal1 Member

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    Cape Girardeau, MO
    Spikes are transient (short duration) increases or decreases in voltage. If you want protection from overvoltage (severe overvoltage surge of longer duration) you need a surge protector or preferably one that also conditions the power from transients which most commercial grade surge protectors do. If you need protection from severe undevoltage (sag) you need a sag eliminator or surge protector/UPS with undervoltage shutdown or sag protection. The trick will be that the HP requires two individual 220 circuits so each needs separate protection or protection at the box.
     
  7. greysquirrel

    greysquirrel Member

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    West Berlin, NJ
    He's getting 245...if that is consistent then then a surge protector won't work...its not a spike or surge its his current voltage... buck boost transformer is $300-$400 add it before a sub panel then run both lines from sub panel separately
     
    • Informative Informative x 1
  8. Reveal1

    Reveal1 Member

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    Cape Girardeau, MO
    Admittedly out of my area of expertise, but I think I would first be conversing w/ power company if getting that as steady voltage.
     
  9. Raum Divarco

    Raum Divarco Application Specialist CWT / Amcad & Graphics

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    There are many components like drives that can be pretty delicate. Usually, +/- 10% is common. For larger pricier units this range is usually wanted in the +/- 5% range.
    You will find that the investment in the transformers to be well spent to protect your equipment.
    Several hundred dollars up front will save you several thousand later on.
     
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  10. Steenland

    Steenland New Member

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    Dec 30, 2008
    Richmond, VA
    Thanks for the feedback. I'm getting a steady 245 volts, not spikes.

    Waiting to hear back from the power company as to whether they can adjust the incoming voltage. If not, I will install buck/boost transformers. Looking at Acme Electric T181051 (though I haven't talked to my electrician yet, so he may have another preference).

    I had a conversation with a Tripp-Lite sales tech who confirmed that a surge suppressor or line conditioner (such as the Tripp-Lite LR2000) will not help in this situation.
     
    Last edited: Jun 6, 2020
  11. greysquirrel

    greysquirrel Member

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    Aug 13, 2015
    West Berlin, NJ
    Bravo
     
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